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Network Issues
For a current network monitor report, click here.
| Date/Time |
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Issue |
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Status |
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| August 22 - 28, 2004 |
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Due to an issue on the Rogers/AT&T network, the e-City network was unavailble for intermittant periods.
SMTP service was affected from August 22 through to August 28 at 8:00-AM EST. Our main router was
replaced, and this issue has not been corrected. Services affected were the receiving of email (via SMTP),
all other services were handled by our redundant Bell Canada connection. On September 3, 2004 an
additional Bell Canada connection will be installed, for redundant mail services.
This issue affected our Toronto NOC only. We apologize for any inconvience this may have caused.
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Closed |
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| March 29, 2004 |
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Due to an issue on the Rogers/AT&T network, the e-City network was unavailble from several areas around Toronto.
Service was affected in areas from 4:20-AM EST until approx 9:30-AM EST. We have been told that several short outages
yesterday were also affected by this issue. This issue affected our Toronto NOC only.
We apologize for any inconvience this may have caused.
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Closed |
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| February 2, 2004 |
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The database server was temporarily unavailable between 10:30-AM EST and 10:40-AM EST (approx. 10 minutes) due to a power supply replacement.
We apologize for any inconvience this may have caused.
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Closed |
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| August 14 - 15, 2003 |
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Due to a power outage affecting most of the eastern seaboard (US and Canada), all e-City services were
unavailable. See CNN.com for full power outage details.
The power outage struck at approx 4:11-PM EST, and was restored to our facility at approx 9:00-AM EST. However, Hydro One has informed the nation that more outages may
occur over the next few days to full week as the power grids are brought back online and stabilized.
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Closed |
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| August 14, 2003 |
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Due to an issue with our remote DNS servers, several domains were not resolving between approx 3:15-AM EST and 9:30-AM EST.
The issue has now been resolved and all affected domains should resolve before 9:45-AM EST.
We apologize for any inconvience this may have caused.
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Closed |
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| June 11, 2003 |
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Due to a power failure affecting several blocks around our facility, mail and
web services were unavailable from 3:45-PM EST to 4:50-PM EST. We apologize for any
inconvience this may have caused.
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Closed |
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| March 1 - 4, 2003 |
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Due to cabling issues in our building, you may experience a loss of service for part of
Saturday March 1st, 2003. From March 1-4, 2003 you may experience intermittent service interruptions,
but these should be faily minimal. We apologize for any inconvience this may have caused.
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Closed |
-=[END]=-
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